Reach out to us at support@justdelegate.co and a member of our team will be assigned to review and understand your case. The resolution will be based on our policies and in some cases, we may need to contact you to gather additional information before we can make a decision. While we’re always happy to help, it may take more time to reach a resolution when Delegate is asked to intervene. Because of this, we recommend only choosing to involve us if you’re unable to work things out with your vendors directly.