Getting Started
- Is Delegate a free-to-list platform?
- How does Delegate select the vendors we work with?
- How can I sign up as a vendor on Delegate?
- Can I have more than 1 login email address?
- Can I be listed in more than 1 category?
- Does Delegate take commission?
Account Settings
- How do I login as a vendor on Delegate?
- I can't login as a vendor. What should I do?
- I forgot/want to change my password. What should I do?
- I forgot/want to change my login email. What should I do?
- What are the vendor admin roles?
- How do I add a Member in my business profile?
Business Profile
- How do I edit my business profile?
- What is profile strength?
- How do I add a new business profile?
- What are the benefits of adding a new profile in my account?
- What is the optimum resolution for my logo?
- What type of Profile Image should I upload?
Gallery Images
Portfolio
Packages
- What is a Package?
- Are there any commission fees?
- How do I add a Package?
- What are the guidelines I should follow when creating a package?
- How can I change the thumbnail image on my package card?
- Can we redirect listed packages to be purchased on another website instead of Delegate?
Instant Purchase
- What is an Instant Purchase?
- What is the difference between an Instant Purchase and a Package?
- How do I add an Instant Purchase Package?
- What is a Gift Card?
- How do I add a Gift Card?
- What are the guidelines I should follow when creating an Instant Purchase Package?
Interested Users
Inbox
- How do I know I received an enquiry and how do I respond?
- Can I nudge users who haven't replied me?
- Can I retract a message if I send a wrong quotation?
- What are templates?
- How do I add templates?
- How do I edit my templates?
Credits
- What is a credit?
- How does the credit system work?
- Can I buy credits?
- Do credits expire?
- Can my credits be brought over to the next month?
- Should I have both monthly credits and earned credits, which will be deducted first?
My Reviews
Getting Paid
- How do I know that I’ve been hired by the user?
- What are the hidden fees/charges that you have?
- What are the service fees for successful transactions on Delegate?
- What are the benefits of transacting on Delegate?
- What are the payment methods supported by Delegate?
- What is your payment gateway service provider?
Delegate PRO Subscriptions
- What is Delegate PRO?
- I'm interested in Delegate PRO Subscription Plans. Where can I find out more?
- Is Delegate PRO Basic just a free trial?
- What is included in Delegate PRO Basic?
- What are the benefits of upgrading your subscription plan?
- How do I upgrade or downgrade my subscription?
