For Vendors
Getting Started
- Is Delegate a free-to-list platform?
- How does Delegate select the vendors we work with?
- How can I sign up as a vendor on Delegate?
- Can I have more than 1 login email address?
- Can I be listed in more than 1 category?
- Does Delegate take commission?
My Profile
- How do I edit my profile?
- What is profile strength?
- What is the optimum resolution for my logo?
- What type of Profile Photo should I upload?
- How do I get listed in multiple cities and vendor categories?
- Why are my contact details on my vendor profile suddenly unavailable?
Account Settings
My Porfolio
My Gallery
My Packages
- What is a Package?
- What is an Instant Purchase?
- What is the difference between an Instant Purchase and a Package?
- How do I add a Package?
- How can I have my packages to appear at the top?
- How will I know when a user buys an Instant Purchase?
Performance
- What kind of information will I see in Performance section on Delegate Pro?
- How can I make my vendor profile appear at the top of search results?
- How do I get my work showcased on Delegate’s homepage?
- How should I optimise my profile on Delegate to get more customers?
- What are the available promotion tools?
- How do I get more customers on Delegate?
My Enquiries
My Bookings
Getting Paid
- What are the payment methods supported by Delegate?
- What is your payment gateway service provider?
- How will users pay for services they hire on Delegate?
- What are the hidden fees/ charges that you have?
- Is there any transaction fee?
- How long does it take for vendors to receive user payments after a transaction on Delegate PAY?
My Reviews
Delegate PRO Subscriptions
- I'm interested in Delegate PRO Subscription Plans. Where can I find out more?
- What is Delegate PRO?
- Is Delegate PRO Basic just a free trial?
- What is included in Delegate PRO Basic?
- What are the benefits of upgrading your subscription plan?
- How do I upgrade or downgrade my subscription?
Credits
- What is a credit?
- How does the credit system work?
- If the same user keeps viewing my contact information/ messaging me, will my credits get deducted?
- How long does my credits last?
- Should I have both 10 monthly credits and earned credits, which will be deducted first?
- Can my credits be brought over to the next month?